Have any Questions?

You can register for a dealer account by visiting our registration page. Fill in your business details including company name, phone number, city, and business type. Our team will review and approve your application.

Click on the "Register" button at the top right corner of the website or visit the sign-up page. You'll need to provide your email address, business name, phone number, and city. Once submitted, your account will be verified and approved by our team.

Visit the sign-in page and enter your registered email address and password. You can also use the "Sign In" button in the top navigation bar.

After logging in, go to your Account page to update your profile information, including name, email, phone number, and business details.

On the sign-in page, click "Forgot Password?" and enter your registered email address. You'll receive a password reset link via email. Follow the link to set a new password.

If you're interested in becoming a reseller or distributor, please visit our For Distributors page or contact us at business@smartify.in or call +91-8200660204.

The Smartify B2B portal features 370+ smart home products across 65 categories, including smart lighting, switches, controllers, sensors, smart locks, cameras, climate control systems, and starter kits from 50+ leading brands.

Wholesale B2B pricing is available only to approved dealers. Once your dealer account is verified and approved, you'll be able to see exclusive wholesale prices on all products in the catalog.

Yes! Use the search bar at the top of any page to search for products by name, brand, or category. You can also browse products by category using the catalog navigation.

Yes, we offer product training sessions for our dealers. Contact your account manager or reach out to us at business@smartify.in to schedule a training session.

Minimum order quantities vary by product and brand. Most products can be ordered in single units, while some may require a minimum quantity. Check individual product pages for specific details.

Once your order is dispatched, you'll receive a tracking link via email. You can also contact us at +91-8200660204 with your order ID for status updates.

If any items are missing from your delivery, please contact our support team immediately with your order ID and tracking details. We'll investigate and resolve the issue promptly. Email us at info@smartify.in.

Orders can be cancelled before dispatch. Contact our support team with your order ID via email at info@smartify.in or call +91-8200660204.

Yes, order modifications are possible within 8-12 hours of placing the order, provided it hasn't been dispatched yet. Contact our support team as soon as possible to make changes.

Refund processing takes 4-5 business days after we receive the returned item. The actual refund may take an additional 7-14 business days to reflect in your account, depending on your payment method.

Backordered items typically ship within 7-10 business days, depending on supplier availability. We'll keep you updated on the status of your backorder via email.

Yes, we accept backorders for most products. Contact us via WhatsApp at +91-8200660204 to place a backorder.

Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order. The amount shown at checkout is the final shipping cost.

Domestic shipments within India typically take 2-7 business days. Orders are usually dispatched within 2 business days of payment confirmation.

We accept bank transfers (NEFT/RTGS/IMPS), UPI, and other standard payment methods. For large orders, we also offer credit terms for verified dealers. Contact your account manager for details.

Yes, we ship to all major cities and towns across India. Delivery times may vary based on location. For remote areas, additional delivery time may be required.

Address changes are possible before dispatch. Contact our support team immediately if you need to change the delivery address. Note that P.O. box addresses can only be shipped via postal services.

If possible, reject the parcel at delivery if you notice visible damage. If you've already accepted it, contact our customer service team immediately with photos of the damage. We'll arrange a replacement or refund.